Unbound Travel – Terms & Conditions
Last updated: July 2026
These Terms & Conditions (the "Terms") govern your access to and use of the website, booking services, and travel‑related products offered by Unbound Travel ("Unbound Travel," "we," "us," or "our"). By accessing our website or booking travel through us, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our website or booking travel services through Unbound Travel, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our site or services.
You warrant that you are at least 18 years old, have the legal authority to enter into this agreement, and will use this website and our services only to make legitimate travel bookings for yourself or others with their full consent.
2. Role of Unbound Travel as Agent
Unbound Travel acts solely as a booking agent for independent travel suppliers ("Suppliers"), including but not limited to airlines, hotels, cruise lines, tour operators, car rental agencies, and insurance providers. We do not own, operate, or control the products or services of these Suppliers.
All bookings are subject to the terms, conditions, and liability limitations of the relevant Suppliers. By booking through us, you agree to also accept and comply with the Supplier’s own terms.
3. Client Conduct
You agree to behave responsibly while traveling. You are liable for any damage, loss, or misconduct you cause during travel. Illegal activity—including possession or use of illegal drugs—may result in Supplier refusal of service without refund.
4. Travel Documentation and Entry/Exit Requirements
You are solely responsible for ensuring that you have:
A valid passport (with required validity- often times 6 months beyond the last day of travel)
Applicable visas
Health certificates or vaccination documentation
Any additional documents required by the destination country or Supplier.
Note certain countries restrict entry if you have a criminal record (such as Canada not allowing entrance to those with a DUI).
Information on the European Union’s Entry/Exit System (EES) and European Travel Information and Authorisation System (ETIAS) can be found here. Information on the UK electronic travel authorisation (ETA) can be found here.
Sites such as CIBT Visas can provide guidance on what documentation you may need based on your passport and where you are traveling. Sites such as Passport Health can provide guidance on what vaccinations you may need based on where you are traveling.
Failure to comply with entry or exit requirements may result in denied boarding or deportation, for which Unbound Travel is not responsible.
5. Health, Medical Fitness & Pregnancy
You are responsible for assessing whether travel is suitable for your physical and mental condition. Some destinations or Suppliers may impose restrictions related to pregnancy or medical fitness. You are responsible for consulting your physician regarding travel safety.
6. Safety & Assumption of Risk
Travel involves risks, including exposure to unsafe conditions, crime, terrorism, disease, and adverse weather. By booking travel through Unbound Travel, you voluntarily assume all risks related to travel, including personal injury, death, property damage, or delays.
7. Hazardous Materials & Insecticide Notice
Airlines and other carriers prohibit the transport of hazardous materials. You are responsible for complying with all hazardous materials regulations. Some aircraft cabins may be treated with insecticides as required by foreign governments.
8. Booking Terms, Payments & Cancellations
8.1 Payments
All pricing is subject to change until full payment is received. Some Suppliers require immediate payment, deposits, or non‑refundable fees.
8.2 Unbound Travel Fees
Planning fees are nonrefundable. Additional fees may be charged by Unbound Travel for additional services beyond the initial trip planning fee that may arise, including but not limited to cancellations, changes (including assisting with schedule changes or cancellations caused by factors outside your control such as weather or mechanical issues), or assisting with travel insurance claims.
8.3 Cancellations
All cancellation requests must be made in writing. Suppliers and Unbound Travel may assess cancellation penalties, which vary and are your responsibility. Unbound Travel is not responsible for refund decisions made by Suppliers.
8.4 Refunds
Unused portions of travel services—including late arrivals, early departures, or missed activities—are typically non‑refundable.
8.5 Currency Fluctuations
Prices quoted in foreign currency may increase or decrease due to exchange rate changes. You agree to pay any price difference resulting from such fluctuations.
9. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance that covers trip cancellation, medical emergencies, evacuation, baggage loss, and Supplier default. Some credit cards offer travel protection- this is NOT the same as a comprehensive travel insurance policy and can have major limitations.
If you decline insurance, you may be required to sign an insurance waiver indicating you understand the risks of traveling without coverage.
10. Marketing Communications
By engaging our services, submitting an inquiry, or otherwise providing your email address, you consent to receive occasional marketing and promotional emails from us, including travel inspiration, special offers, news, and other updates related to our services. You may opt out of these communications at any time by clicking the "unsubscribe" link included in our marketing emails or by contacting us directly to request removal from our mailing list. Opting out of marketing communications will not affect our ability to send you transactional or service-related communications regarding your bookings, reservations, or other services you have requested.
11. Weather
Weather conditions are unpredictable. Unbound Travel is not responsible for cancellations, delays, or changes caused by weather events.
12. Force Majeure
Unbound Travel is not liable for failure or delay in performance due to causes beyond our control, including but not limited to: acts of God, war, labor disputes, government actions, epidemics/pandemics, or failures of Suppliers.
13. Website Use Terms
13.1 Acceptable Use
You agree not to misuse the website, including attempting unauthorized access, distributing malware, or engaging in harmful conduct.
13.2 Intellectual Property
All website content—including text, graphics, logos, images, and software—is owned by or licensed to Unbound Travel and protected by copyright and trademark laws.
13.3 Linking
You may link to our site in a fair and legal manner that does not harm our reputation. We reserve the right to withdraw linking permission at any time.
13.4 Viruses & Hacking
You must not introduce viruses or attempt unauthorized access to our site. We are not liable for any loss caused by cyberattacks or technologically harmful material.
13.5 Children’s Use
Our website is not directed to individuals under 18. No one under 18 may use our services without parental consent.
14. Photos and Video Consent
By participating in trips, tours and travel arranged by Unbound Travel, you grant us the right to use photos or videos of you for marketing purposes, unless you notify us in writing that you do not consent.
15. Limitation of Liability
To the fullest extent permitted by law, Unbound Travel is not liable for any:
Injury, loss, accident, delay, or irregularity
Acts or omissions of Suppliers
Changes to itineraries or schedules
Loss of or damage to property
Your remedies are limited to those available directly from the relevant Supplier.
16. Dispute Resolution, Governing Law & Class Action Waiver
These Terms are governed by the laws of the State of Colorado, without regard to conflicts of law principles.
You agree to submit exclusively to the courts located in Colorado.
All claims must be brought in your individual capacity—not as a plaintiff or class member in any class, collective, or representative action.
Any claim must be filed within one (1) year of the event giving rise to the claim.
17. Third‑Party Beneficiaries
Our affiliates, employees, independent contractors, and partner agencies are considered third‑party beneficiaries of these Terms and may enforce rights under this agreement.
18. Changes to These Terms
We may modify these Terms at any time. Updated versions are effective upon posting to our website. Continued use of the site or our services constitutes acceptance of the revised Terms.
19. Entire Agreement
These Terms constitute the entire agreement between you and Unbound Travel and supersede all prior communications or proposals, whether oral or written.
If you have questions about these Terms & Conditions, contact us at:
info@unboundtravel.com