Unbound Travel – Terms & Conditions
Last updated: November 2025
These Terms & Conditions (the "Terms") govern your access to and use of the website, booking services, and travel‑related products offered by Unbound Travel ("Unbound Travel," “agency”, "we," "us," or "our"). By accessing our website or booking travel through us, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our website or booking travel services through Unbound Travel, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use our site or services.
You warrant that you are at least 18 years old, have the legal authority to enter into this agreement, and will use this website and our services only to make legitimate travel bookings for yourself or others with their full consent.
2. Role of Unbound Travel as Agent
Unbound Travel acts solely as a booking agent for independent travel suppliers ("Suppliers"), including but not limited to airlines, hotels, cruise lines, tour operators, car rental agencies, and insurance providers. We do not own, operate, or control the products or services of these Suppliers.
All bookings are subject to the terms, conditions, and liability limitations of the relevant Suppliers. By booking through us, you agree to also accept and comply with the Supplier’s own terms.
3. Client Conduct
You are liable for any damage, loss, or misconduct you cause during travel. Illegal activity—including possession or use of illegal drugs—may result in Supplier refusal of service without refund.
4. Travel Documentation & Entry/Exit Requirements
4.1 Travel documentation
You are solely responsible for ensuring that you have:
A valid passport (with required validity)
Applicable visas
Health certificates or vaccination/immunization documentation
Any additional documents required by the destination country or Supplier
The U.S. government advises everyone to carry at least two forms of acceptable identification in order to board a flight. The Transportation Security Administration (“TSA”) list of acceptable IDs is at www.tsa.gov/traveler-information/acceptable-ids. Name, date of birth and gender on the identification card must match exactly the same data on the airline ticket(s) and booking records. You are responsible to inform Agency if you are traveling on a passport from a country other than the United States.
Some countries refuse entry to a person whose passport expires within six (6) months of the date of attempted entry. A person who is not a U.S. citizen may need additional documentation.
All such travel documents are required for children and infants. Children and infants traveling with one parent, or without both parents, may be denied entry, unless authenticated, verified consents are provided to authorities in the format and with content they require.
Any failure to comply with these requirements and each country’s particular or additional requirements may result in you, children or members in your group being denied boarding on a plane or other vessel, delay at security checkpoint or other travel gateway, missed flight(s), missed other transportation, missed travel bookings on cruises and tours and/or denial of entry into a country.
For more information, visit websites of the U.S. Customs and Boarder Protection agency, https://help.cbp.gov/ and TSA, www.tsa.gov; and the travel website of the U.S. State Department: https://travel.state.gov/content/travel.html. Also get information on requirements for each country where you will travel; and check each supplier’s website to investigate what travel documents you, children and all members in your group must obtain and carry.
4.2 Health documentation
You are responsible to obtain and have required documentation of immunizations before travel and to comply with security rules of government authorities. Agency shall not be responsible for accuracy of health requirements or vaccination and/or documentation prior to departure or on landing at any destination. Prior to travel, required inoculations must be recorded by your health care professional on a valid vaccination certificate, which you must carry for proof of inoculation where required. You are urged to also consult your health care professional regarding medications and inoculations, before booking.
4.3 Entry and exit requirements
Each country has rules and practices regarding past criminal offenses, whether within or outside the country. Criminal offenses may include, but are not limited to felonies, misdemeanors and seemingly petty offenses, also including driving under influence of alcohol or drugs. If you have a past or current offense, whether recent or a long time ago, please directly contact authorities in that country for entry and exit requirements, also including if you are only passing through. Some additional information may be at the U.S. State Department travel website. Failure to comply with entry or exit requirements may result in denied boarding or deportation, for which Unbound Travel is not responsible.
Unbound Travel does not control issuance of visas. You are responsible to assure that: all visas required for your trip are obtained in advance; visas for each country are valid for your entry and exit dates; personal details are accurately reflected; and your passport is valid for at least six (6) months after completion date of your trip. Issuance of a visa does not assure entry. Local immigration officials make final entry decisions. You or members of your group may be denied entry despite having a visa.
Denial or delay of entry into or through a country for any reason, and/or a country’s non-issuance of a visa, is not grounds for a refund as to any aspect of your trip.
Out of respect for privacy and other considerations it is possible our staff may not ask you about your criminal history. It is your obligation to open discussion of this subject and share this information if you wish to do so. Particularly if the subject is not brought up by you, it is your obligation to be aware of restrictions on travel that may result from any past criminal matters.
4.4 Departure taxes & check in
In some countries, on departure from the country, departure taxes must be paid in cash and may vary. You must check-in at least 2 hours before scheduled departure time for domestic flights and at least 3 before scheduled departure time for international flights. You are responsible to reconfirm flight times at least 24 hours before scheduled departure time for domestic flights, and at least 72 hours before international flights. Failure to use a reservation may result in automatic cancellation of all continuing and return flights, and forfeiture of airfares.
5. Health, Medical Fitness & Pregnancy
You are responsible for assessing whether travel is suitable for your physical and mental condition. Some destinations or Suppliers may impose restrictions related to pregnancy or medical fitness. Each airline and cruise line has its own policy and many restrict travel or require a doctor’s note or other documentation to travel after a specified stage of pregnancy. Some airlines and cruise lines do not permit travel after a specified stage of pregnancy. Agency does not set airline or cruise line policies. You are responsible for consulting your physician regarding travel safety and for checking the policy of the airline or cruise line and to comply with their policy.
6. Safety & Assumption of Risk
Travel involves risks, including exposure to unsafe conditions, crime, terrorism, disease, and adverse weather. By booking travel through Unbound Travel, you voluntarily assume all risks related to travel, including personal injury, death, property damage, or delays.
You are responsible to become and stay informed about places where you will travel, by reading current news, reviewing travel prohibitions, warnings, announcements and advisories issued by the U.S. Government prior to and after booking travel. Information on conditions in various countries and levels of risk associated with travel to particular destinations can be found at websites of the U.S. State Department www.state.gov, TSA www.tsa.gov, Department of Transportation www.dot.gov, Federal Aviation Administration www.faa.gov, U.S. Centers for Disease Control www.cdc.gov, and U.S. Customs and Boarder Protection agency www.cbp.gov.
You should consider enrolling in the U.S. Government’s free Smart Traveler Enrollment Program (STEP). Government. STEP lets U.S. citizens and nationals traveling and living abroad enroll their trip with the nearest U.S. Embassy or Consulate. STEP lets you enter information about your upcoming trip so the State Department can provide information on safety conditions to help you make informed decisions about travel plans, help the U.S. Embassy contact you in an emergency and help family and friends contact you in an emergency. Register at https://step.state.gov/step/.
AGENCY’S OFFERING, ARRANGING OR ASSISTING IN ARRANGING TRAVEL TO PARTICULAR DESTINATIONS IS NOT A REPRESENTATION OR WARRANTY THAT TRAVEL TO THOSE PLACES IS ADVISABLE, SAFE, RISK FREE, OR OF TOLERABLE OR ACCEPTABLE RISK. AGENCY AND ITS PERSONNEL SHALL NOT BE LIABLE FOR COSTS, DAMAGES, OR LOSSES, ALSO INCLUDING PERSONAL INJURY, DELAY, CRIME, DEATH, INJURY TO OR LOSS OF PROPERTY, THAT MAY RESULT IN OR DURING OR AS RESULT OF TRAVEL TO ANY DESTINATION. YOU ASSUME AND ACCEPT, FOR YOURSELF AND YOUR GROUP, ALL SAFETY AND OTHER RISKS ASSOCIATED WITH YOUR TRAVEL.
7. Hazardous Materials & Insecticide Notice
Airlines and other carriers prohibit the transport of hazardous materials. You are responsible for complying with all hazardous materials regulations. Some aircraft cabins may be treated with insecticides as required by foreign governments.
8. Booking Terms, Payments & Cancellations
8.1 Payments
All pricing is subject to change until full payment is received. Some Suppliers require immediate payment, deposits, or non‑refundable fees. Final payment is due the length of time prior to departure set by terms of each supplier involved in your booking or tour (airline, hotel, cruise line, transfer company, sightseeing operators and other travel service providers). If full payment is not received by the due date, your reservation may be cancelled without additional notice and deposits will be forfeited. Some supplier terms specify that there is no refund after a booking is made and paid for. Your ability to obtain a refund if you change or cancel travel plans is limited.
8.2 Cancellations
All cancellation requests must be made in writing. Suppliers and Unbound Travel may assess cancellation penalties, which vary and are your responsibility. These are typically stated in either the travel documentation, this website, or each supplier’s website.Unbound Travel is not responsible for refund decisions made by Suppliers. Cancellation charges will be charged to the credit card you authorized to pay for travel services, or in the case of a supplier refund, may be deducted from the refund.
8.3 Refunds
Unused portions of travel services—including late arrivals, early departures, or missed activities—are typically non‑refundable.
8.4 Currency Fluctuations
Prices quoted may increase or decrease due to exchange rate changes. You agree to pay any price difference resulting from such fluctuations.
8.5 Booking on third party sites
You authorize Agency to book on third party sites to aid in fulfilling your travel requests. You ratify Agency’s actions on your behalf, including acceptance of third party terms that limit your rights, and you agree to bound by such actions. In an inconsistency, conflict or ambiguity of terms, Agency shall have the right to benefit from the interpretation, construction and choice of terms that are most favorable to Agency in each instance
9. Travel Insurance
We strongly recommend purchasing comprehensive travel insurance that covers trip cancellation, medical emergencies, evacuation, baggage loss, and Supplier default.
If you decline insurance, you may be required to sign an insurance waiver indicating you understand the risks of traveling without coverage.
10. Weather
Weather conditions are unpredictable. Unbound Travel is not responsible for cancellations, delays, or changes caused by weather events.
11. Force Majeure
Unbound Travel is not liable for failure or delay in performance due to causes beyond our control, including but not limited to: acts of God, war, labor disputes, government actions, epidemics/pandemics, or failures of Suppliers.
12. Website Use Terms
12.1 Acceptable Use
You agree not to misuse the website, including attempting unauthorized access, distributing malware, or engaging in harmful conduct.
12.2 Intellectual Property
All website content—including text, graphics, logos, images, and software—is owned by or licensed to Unbound Travel and protected by copyright and trademark laws.
12.3 Linking
You may link to our site in a fair and legal manner that does not harm our reputation. We reserve the right to withdraw linking permission at any time.
12.4 Viruses & Hacking
You must not introduce viruses or attempt unauthorized access to our site. We are not liable for any loss caused by cyberattacks or technologically harmful material.
12.5 Children’s Use
Our website is not directed to individuals under 18. No one under 18 may use our services without parental consent.
13. Photos and Video Consent
By participating in Unbound Travel–arranged tours or events, you grant us the right to use photos or videos of you for marketing purposes, unless you notify us in writing that you do not consent.
14. Limitation of Liability
To the fullest extent permitted by law, Unbound Travel is not liable for any:
Injury, loss, accident, delay, or irregularity
Acts or omissions of Suppliers
Changes to itineraries or schedules
Loss of or damage to property
Your remedies are limited to those available directly from the relevant Supplier.
15. Dispute Resolution, Governing Law & Class Action Waiver
These Terms are governed by the laws of the State of Colorado, without regard to conflicts of law principles.
You agree to submit exclusively to the courts located in Colorado.
All claims must be brought in your individual capacity—not as a plaintiff or class member in any class, collective, or representative action.
Any claim must be filed within one (1) year of the event giving rise to the claim.
16. Third‑Party Beneficiaries
Our affiliates, employees, independent contractors, and partner agencies are considered third‑party beneficiaries of these Terms and may enforce rights under this agreement.
17. Changes to These Terms
We may modify these Terms at any time. Updated versions are effective upon posting to our website. Continued use of the site or our services constitutes acceptance of the revised Terms.
18. Entire Agreement
These Terms constitute the entire agreement between you and Unbound Travel and supersede all prior communications or proposals, whether oral or written.
If you have questions about these Terms & Conditions, contact us at:
info@unboundtravel.com